M An Urbanlink product

MIMO makes home services simple, fair and protected.

MIMO connects Hong Kong homeowners with vetted tradespeople and contractors — with clear pricing and payments held safely until the work is done right. No more guesswork, overcharging or disputes.

Getting work done at home shouldn’t be this stressful.

In Hong Kong, homeowners regularly face overcharging, poor workmanship and no protection when things go wrong. There’s no easy way to know who to trust, what a fair price looks like, or how to get your money back if a job goes bad.

1,205 complaints in a year filed against renovation services in a single year.
HK$270M in disputes the reported value of home-service disputes.
0 industry accreditation no mandatory standards for home-service providers.

Source: Consumer Council Hong Kong.

Everything for your home, in one trusted place.

From a leaky tap to a full renovation, MIMO covers the jobs that keep a home running — matched to the right professional, at a fair price, with your payment protected.

Friendly plumber character giving a thumbs up

Tradesman services

Plumbing, electrical, air-con, locksmith and more — vetted professionals matched to your job, with transparent pricing and protection on every booking.

Contractor character ready to manage a renovation

Renovation projects

Full home renovations managed end to end. Compare quotes from certified contractors, track progress, and release payment only when each stage is approved.

Tradesman character carrying building materials

Building supplies

Source materials at fair market prices. MIMO benchmarks every item so you never overpay, with delivery straight to your project.

Five simple steps to a job well done.

1

Tell us the job

Describe what you need and MIMO helps you set the scope, timeline and budget.

2

Get matched

We match you with vetted, verified professionals based on skill, location and reviews.

3

Compare fair quotes

Receive clear, itemised quotes. Our pricing check flags anything above or below the going rate.

4

Pay into protection

Your payment is held safely and only released when you approve the work at each stage.

5

Job done

Rate your experience and leave a verified review to help the next homeowner choose with confidence.

Trust isn’t a feature — it’s the whole point.

Protected payments

Your money is safeguarded from day one and released step by step — only when you’re happy with the work.

One simple platform

From describing the job to matching, tracking progress and sorting out any issues — everything lives in one place.

Fair, clear pricing

Every quote is checked against real market data, so you always know whether you’re getting a fair deal.

Vetted professionals

Every tradesperson is verified and reviewed, so you’re only ever matched with people others have trusted.

“Standardised quotations and escrow payment arrangements should be adopted industry-wide to protect consumers.”

— Consumer Council Hong Kong

Interested in MIMO?

Whether you’re a homeowner, a tradesperson who wants to join, or a partner who shares the vision — we’d love to hear from you.

Email us

Or write to hello@urbanlinkholdings.com

MIMO is a product of Urbanlink Holdings Limited. Back to Urbanlink →